Food and Beverage Supervisor (Palm Court) - Sheraton Grand London Park Lane

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food and Beverage Supervisor oversees daily service at Palm Court, helping deliver efficient, polished and welcoming experiences to hotel guests. Responsibilities typically include supervising colleagues, allocating duties, maintaining service and presentation standards, handling guest requests and complaints, supporting opening and closing procedures, monitoring stock and cash controls, and coordinating with the kitchen and wider hotel teams. Candidates are expected to have previous experience in a restaurant, bar or hotel environment, strong communication and organisation skills, and a genuine commitment to hospitality. The role requires flexibility to work shifts, weekends and public holidays, confidence leading a team, attention to detail, and the ability to remain calm during busy service periods.

About the employer

Sheraton Grand London Park Lane is a luxury hotel located on Piccadilly in Mayfair, close to Green Park and Buckingham Palace. The property forms part of Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts across many brands and countries. The hotel combines historic Art Deco character with modern guest facilities, including bedrooms and suites, restaurants, bars, meeting spaces and event services. Palm Court is known for afternoon tea and elegant food and beverage service. Employees typically work in a structured international hospitality environment with opportunities for training, internal mobility and career development. Marriott places emphasis on guest satisfaction, teamwork, inclusion, professional standards and responsible business practices. The role offers exposure to luxury hotel operations in one of London’s most prestigious districts.