Food & Beverage Service Expert [Casual] - Aloft London Excel

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This casual Food & Beverage Service Expert role supports restaurant, bar, breakfast, banquet and other dining operations at Aloft London Excel. Responsibilities typically include welcoming guests, taking and delivering orders, preparing and clearing tables, processing payments, maintaining cleanliness and following food-safety and service standards. Candidates should have a friendly, confident manner, good communication skills and a genuine commitment to guest service. Previous hospitality or customer-service experience is helpful, although training may be provided. The role requires flexibility for shifts, including evenings, weekends and holidays, along with the ability to work efficiently in a busy environment and as part of a team. Legal eligibility to work in the United Kingdom is required.

About the employer

Aloft London Excel is a contemporary hotel beside ExCeL London in the Royal Docks area of East London. It operates under Aloft Hotels, Marriott International’s modern, design-led brand aimed at social, tech-conscious travellers. The property offers stylish guest rooms, restaurants and bars, meeting facilities, leisure amenities and convenient access to London City Airport, the Elizabeth line and major exhibition events. Aloft hotels are known for relaxed service, open social spaces, live music and a youthful atmosphere rather than formal luxury. As part of Marriott International, employees may benefit from structured training, internal career development, global mobility opportunities and staff travel programmes, subject to eligibility. The hotel serves business travellers, conference and event attendees, leisure guests and airline customers, creating a varied and often fast-paced working environment.