Food & Beverage Service Expert (Smith & Whistle)[Casual] - Sheraton Grand London Park Lane

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Expert supports service at Smith & Whistle, taking orders, serving food and drinks, preparing tables, processing payments and maintaining a welcoming, well-presented environment. Candidates should have strong communication and customer-service skills, a professional attitude and the ability to work efficiently in a busy bar or restaurant. Previous hospitality experience is helpful but may not be essential for a casual position. Flexibility is expected, including availability for evenings, weekends and holidays. The successful candidate should work well in a team, follow food-safety and responsible-service procedures, maintain personal presentation standards and create positive guest experiences consistent with Sheraton and Marriott expectations.

About the employer

Sheraton Grand London Park Lane is a luxury hotel in Mayfair, close to Green Park, Buckingham Palace and London’s major commercial and cultural attractions. It operates under the Sheraton Hotels & Resorts brand, part of Marriott International, one of the world’s largest hospitality companies. The hotel provides guest rooms, meeting and event facilities, restaurants, bars and other full-service amenities. Smith & Whistle is the property’s bar and dining venue, offering a social setting for guests and local visitors. Employees typically work within Marriott’s service culture, which emphasises genuine hospitality, teamwork, inclusion, professional development and attention to detail. Benefits and employment terms can vary according to contract type, working hours and eligibility, with casual roles generally offering flexible shifts and hourly pay.