Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Duty Manager - Sheraton Grand Hotel & Spa Edinburgh
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Duty Manager supports the day-to-day operation of Sheraton Grand Hotel & Spa Edinburgh, ensuring excellent guest service across the hotel and responding confidently to operational issues. The role typically requires previous hotel or front-office supervisory experience, strong communication skills, sound decision-making, and the ability to lead colleagues during busy shifts. Candidates are expected to maintain professional standards, manage guest concerns, coordinate effectively with departments, monitor safety and service procedures, and support the hotel leadership team. Flexibility is essential, as the position usually includes evenings, weekends, public holidays, and changing shift patterns. A customer-focused attitude, attention to detail, and knowledge of hotel systems and procedures are highly valued.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.
Official source: GOV.UK: Skilled Worker visa. Checked November 2026.
What the job usually comes with in the UK
Usual for the UK, varies by employer. Checked November 2026.
| Housing | Live-in common in rural hotels |
|---|---|
| Meals | Staff meals common |
| Flights | No |
| Service charge | 100% of tips and service charges to staff (by law) |
| Contract | Permanent or seasonal |
| Leave | 28 days |
| Income tax | About 14% in all at GBP 25,000 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Sheraton Grand Hotel & Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh is a luxury city-centre hotel located near Edinburgh Castle and the historic Old Town. It offers upscale guest rooms, restaurants, event facilities, and One Spa, a well-known health and wellness centre. The hotel serves leisure travellers, business guests, wedding parties, and conference delegates, and operates as part of Marriott International’s global portfolio. Marriott is one of the world’s largest hospitality companies, with an extensive collection of hotels and resorts across numerous brands and countries. Employees generally work in a structured, service-led environment with access to international training, career development, and opportunities to move between properties. The Edinburgh hotel places particular emphasis on guest satisfaction, professional presentation, teamwork, safety, and delivering a high-quality experience in a busy urban hospitality setting.