Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge, Pre-Opening - The St. Regis London
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge will provide personalised, luxury guest service before and during stays, arranging transportation, dining, entertainment, sightseeing and special requests. Requirements typically include previous experience in concierge, guest relations, front office or a comparable luxury hospitality environment; excellent spoken and written English; strong local knowledge of London; confident communication and organisational skills; and the ability to use hotel systems. Additional languages and experience with Marriott or other luxury brands are advantageous. The successful candidate is expected to be polished, discreet, proactive and attentive to detail, while remaining calm under pressure and flexible with shifts, weekends and holidays. A genuine interest in London and a commitment to creating memorable guest experiences are essential.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.
Official source: GOV.UK: Skilled Worker visa. Checked November 2026.
What the job usually comes with in the UK
Usual for the UK, varies by employer. Checked November 2026.
| Housing | Live-in common in rural hotels |
|---|---|
| Meals | Staff meals common |
| Flights | No |
| Service charge | 100% of tips and service charges to staff (by law) |
| Contract | Permanent or seasonal |
| Leave | 28 days |
| Income tax | About 14% in all at GBP 25,000 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About The St. Regis London
The St. Regis London is part of St. Regis Hotels & Resorts, Marriott International’s luxury hospitality brand. St. Regis properties are known for refined design, personalised service, elegant dining and the brand’s signature butler tradition. The London hotel is being developed to deliver the brand’s distinctive experience in one of the world’s leading destinations, combining classic luxury with contemporary hospitality. Marriott International is a major global hotel company operating thousands of properties across numerous brands and countries. Employees may benefit from structured training, international career opportunities, hotel discounts and professional development programmes. Working for St. Regis generally requires a strong service mindset, attention to presentation, discretion and a willingness to meet exacting luxury standards. As a pre-opening team member, the Concierge will also help establish operating procedures and service culture before the hotel welcomes guests.