Guest Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Service Expert delivers welcoming, attentive service in the resort’s restaurants, bars, or dining areas. Typical duties include greeting guests, explaining menus, taking and delivering orders, preparing or serving beverages, processing payments, maintaining clean and attractive service areas, and responding promptly to requests. Candidates should have excellent communication and customer-service skills, a professional appearance, a positive attitude, and the ability to work efficiently as part of a team. Previous hospitality or food-and-beverage experience is advantageous, although training may be provided. Flexibility to work shifts, weekends, public holidays, and busy periods is expected. Knowledge of food safety, basic point-of-sale systems, and the ability to stand for extended periods are also helpful.

About the employer

Colony Club, a Luxury Collection Resort, is an upscale beachfront resort in Barbados operated under the Marriott International portfolio. Located on the island’s west coast, the resort combines elegant accommodation with personalised service, tropical gardens, swimming pools, restaurants, bars, and direct access to the Caribbean Sea. As part of The Luxury Collection, it focuses on distinctive local experiences, refined hospitality, and high service standards for leisure travellers and international guests. Employees work in a polished resort environment where teamwork, cultural awareness, attention to detail, and genuine guest care are important. The property offers opportunities across food and beverage, rooms, guest services, recreation, culinary operations, and hotel support departments. Roles may include Marriott training, staff benefits, and exposure to international hospitality standards, subject to the position and local employment terms.