Guest Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Service Expert supports an excellent dining experience by welcoming guests, taking and accurately processing orders, serving food and beverages, clearing and resetting tables, and responding promptly to guest requests. Candidates should have strong communication and customer-service skills, a professional and friendly manner, attention to detail, and the ability to work efficiently in a busy hotel environment. Previous experience in restaurant, bar, resort, or hospitality service is preferred. The role requires flexibility to work shifts, weekends, and holidays, along with a neat appearance, teamwork, reliability, and confidence when interacting with international guests. Knowledge of food and beverage service and basic cash-handling or point-of-sale procedures may be advantageous.

About the employer

The House Barbados is an adults-only boutique resort located on the west coast of Barbados. It operates under Marriott International’s Autograph Collection, a portfolio of distinctive independent hotels known for individual character and personalized guest experiences. The property offers an intimate, relaxed setting with stylish accommodation, beach access, dining, and attentive service designed for couples and leisure travelers. As an all-inclusive resort, its teams support guests throughout their stay, including restaurants, bars, guest services, housekeeping, activities, and event operations. Employees are expected to provide warm Bajan hospitality while maintaining international hotel-service standards. The resort is part of Elegant Hotels, a Barbados-based hospitality group within Marriott’s global network, offering staff exposure to luxury tourism and an internationally recognized brand.