Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Patient Access Administrator
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Patient Access Administrator supports patients and clinical staff by managing reception, telephone and online enquiries, booking appointments, updating records, processing requests and directing patients to appropriate services. Applicants should have strong communication, organisation and computer skills, with good attention to detail and the ability to handle confidential information. Previous experience in NHS, GP practice, reception or customer service administration is desirable. The successful candidate is expected to remain calm and professional under pressure, treat patients with empathy and respect, follow practice procedures, work accurately as part of a team and maintain confidentiality in line with information-governance requirements. Flexibility may be required to cover practice opening hours.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: NHS nurses, doctors and allied health get a Health and Care Worker visa (about 3 weeks, no health surcharge); care workers lost this route on 22 July 2025.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Pay follows the NHS pay bands and is usually at least GBP 25,000. Nurses and allied health also need UK professional registration; care workers cannot be sponsored from abroad.
Official source: GOV.UK: Health and Care Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Healthcare jobs in the UK, varies by employer. Checked November 2026.
| Registration | Join the Nursing and Midwifery Council register: English language rules and a Test of Competence |
|---|---|
| Relocation | Visa fee GBP 324 (up to 3 years) or GBP 628 (longer); no health surcharge on this visa |
| Housing | Not usually provided; you rent privately |
| Flights | Not standard; varies by employer and seniority |
| Contract | Permanent is usual; sponsored work visas last up to 5 years at a time |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Marine Lake Medical Practice
Marine Lake Medical Practice is a primary-care GP practice in the United Kingdom, providing general medical services to its registered patient population. Like other NHS-affiliated surgeries, it typically combines GPs, nurses, healthcare assistants, administrative teams and other community professionals to deliver consultations, preventative care, chronic-condition management, prescriptions, referrals and health advice. Patient access staff are central to the practice because they provide the first point of contact, help patients navigate services and ensure clinical requests reach the appropriate professional. The practice is expected to operate within NHS standards, confidentiality rules, safeguarding requirements and local commissioning arrangements. Its work is community focused, with an emphasis on safe, respectful and efficient care. Exact services, opening times and organisational details should be confirmed directly with the practice or the published vacancy.