Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Bank Urgent Care Centre Front Door Navigator
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Door Navigator supports patients arriving at an Urgent Care Centre, helping them access the most appropriate service. Duties may include welcoming patients, checking information, registering arrivals, explaining waiting processes, signposting to urgent or primary care services, and supporting clinicians with basic administrative coordination. Candidates are expected to communicate clearly and compassionately, remain calm in a busy healthcare environment, respect confidentiality, and work effectively with patients, carers and multidisciplinary teams. Previous experience in reception, customer service, administration or an NHS setting is useful, together with basic IT skills and a flexible approach to bank shifts, including evenings, weekends and public holidays. The role requires reliability, empathy, accurate record handling and a commitment to safe, inclusive patient care.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: NHS nurses, doctors and allied health get a Health and Care Worker visa (about 3 weeks, no health surcharge); care workers lost this route on 22 July 2025.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Pay follows the NHS pay bands and is usually at least GBP 25,000. Nurses and allied health also need UK professional registration; care workers cannot be sponsored from abroad.
Official source: GOV.UK: Health and Care Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Healthcare jobs in the UK, varies by employer. Checked November 2026.
| Registration | Join the Nursing and Midwifery Council register: English language rules and a Test of Competence |
|---|---|
| Relocation | Visa fee GBP 324 (up to 3 years) or GBP 628 (longer); no health surcharge on this visa |
| Housing | Not usually provided; you rent privately |
| Flights | Not standard; varies by employer and seniority |
| Contract | Permanent is usual; sponsored work visas last up to 5 years at a time |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Greenwich Health Ltd
Greenwich Health Ltd is a not-for-profit GP federation supporting general practices and wider NHS services across the Royal Borough of Greenwich and surrounding communities in southeast London. It works with local practices, clinicians and healthcare partners to improve access, coordinate care and deliver services outside traditional GP settings. Its activities can include urgent and primary care, extended-hours provision, clinical workforce support, digital services and community-focused health initiatives. The organisation’s work is centred on helping patients receive timely, safe and joined-up care while supporting local general practice. A Bank Urgent Care Centre Front Door Navigator would typically contribute to the patient-facing access function, helping people understand where and how to receive appropriate care. Bank employment generally offers flexible shifts, although availability, training, background checks and service requirements will determine when workers can be booked.