Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Receptionist / Care Navigator
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Receptionist / Care Navigator is expected to provide a welcoming, efficient first point of contact for patients at Ash Tree House Surgery. Requirements typically include strong communication and customer-service skills, good administrative ability, computer literacy, attention to confidentiality, and the ability to remain calm in a busy healthcare environment. The successful candidate will register and direct patients, manage appointments, handle telephone and online enquiries, update records accurately, signpost patients to appropriate services, and support clinicians and practice staff. Experience in general practice, the NHS, reception, or a similar patient-facing setting is helpful, although training may be provided. Candidates should demonstrate empathy, reliability, teamwork, discretion, and flexibility when working with changing priorities.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: NHS nurses, doctors and allied health get a Health and Care Worker visa (about 3 weeks, no health surcharge); care workers lost this route on 22 July 2025.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Pay follows the NHS pay bands and is usually at least GBP 25,000. Nurses and allied health also need UK professional registration; care workers cannot be sponsored from abroad.
Official source: GOV.UK: Health and Care Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Healthcare jobs in the UK, varies by employer. Checked November 2026.
| Registration | Join the Nursing and Midwifery Council register: English language rules and a Test of Competence |
|---|---|
| Relocation | Visa fee GBP 324 (up to 3 years) or GBP 628 (longer); no health surcharge on this visa |
| Housing | Not usually provided; you rent privately |
| Flights | Not standard; varies by employer and seniority |
| Contract | Permanent is usual; sponsored work visas last up to 5 years at a time |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Ash Tree House Surgery
Ash Tree House Surgery is a primary care medical practice in the United Kingdom, serving local patients through general practice and community-based healthcare services. Its team is likely to include GPs, nurses, healthcare assistants, administrative staff and reception or care-navigation colleagues. As the first point of contact, the practice reception team helps patients access appointments, clinical advice, prescriptions, referrals and other appropriate services. The surgery’s work depends on confidentiality, accurate record-keeping, safeguarding, effective communication and close cooperation with wider NHS services. Like many GP practices, it aims to provide accessible, respectful and patient-centred care while managing demand across telephone, face-to-face and digital channels. The organisation offers a practical environment for people interested in healthcare administration, patient support and NHS primary care.