Butler

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Butler provides highly personalized service to hotel guests, anticipating needs, coordinating requests, assisting with arrivals and departures, managing luggage and unpacking, arranging dining or transportation, and maintaining detailed knowledge of the property and destination. Candidates are typically expected to have luxury hotel or guest-service experience, strong communication skills, professional grooming, discretion, and excellent attention to detail. Fluency in English is generally important; Cantonese, Mandarin, or other languages may be advantageous in Macau. The successful candidate should be flexible with shifts, calm under pressure, culturally aware, and committed to Four Seasons standards of genuine hospitality and personalized service.

About Four Seasons Macau

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, residences, and private retreat experiences across many destinations. Founded in 1961, the company is known for highly personalized service, refined properties, and a strong focus on employee development and guest satisfaction. Four Seasons Hotel Macao, Cotai Strip is part of the integrated resort environment in Cotai and serves leisure, business, and high-end international travelers. The company emphasizes its service culture, often described through the principle of treating others as one would wish to be treated. Employees commonly work in multicultural teams and receive exposure to luxury hospitality standards, training, and career opportunities across the wider Four Seasons network. Benefits and employment terms vary by position and local regulations.