Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office Assistant Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Office Assistant Manager supports the daily operation of the resort’s front desk, guest services, concierge, and arrival and departure experience. Candidates should have previous hotel front-office or supervisory experience, strong communication skills, sound judgment, and confidence handling guest concerns. Familiarity with hotel property-management systems, cash handling, reservations, and luxury-service standards is beneficial. The role requires flexibility to work rotating shifts, weekends, and holidays, along with the ability to remain organized in a fast-paced environment. The successful candidate is expected to lead by example, coach colleagues, maintain accurate operational standards, and deliver warm, personalized service consistent with Four Seasons expectations.
Can I work in Hawaii?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: No ordinary visa for hotel jobs; a J-1 traineeship of up to 12 months is the realistic route.
Official source: USCIS: working in the United States. Checked November 2026.
What the job usually comes with in Hawaii
Usual for Hawaii, varies by employer. Checked November 2026.
| Housing | Usually not; rents very high |
|---|---|
| Meals | Staff cafeteria at large resorts |
| Flights | None (managers negotiate) |
| Service charge | F&B service charges go to staff unless guests are told otherwise (by law) |
| Contract | At will; union rules in Waikiki |
| Leave | None by law; employer health insurance (by law) |
| Income tax | Federal 10% to 37% plus state 1.4% to 11% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Hawaii
Who can work there by passport, what a job usually includes, and island life.
About Four Seasons Lanai
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, and private residences in destinations around the world. Founded in 1961, the company is known for highly personalized service, elegant properties, and a strong emphasis on employee development and guest satisfaction. Four Seasons Resort Lanai is located on the secluded Hawaiian island of Lanai and offers an upscale, nature-focused experience with ocean views, cultural activities, wellness services, golf, and outdoor recreation. The resort serves international travelers, families, couples, and high-end leisure guests. Employees work in a service-led environment where attention to detail, discretion, teamwork, cultural respect, and genuine hospitality are highly valued. Benefits may include health coverage, retirement plans, paid time off, employee travel privileges, meals, and possible accommodation or relocation support, subject to company policy and eligibility.