In Room Dining Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The In Room Dining Manager oversees all room-service operations, ensuring prompt, accurate and personalised delivery of food and beverages to guests. Requirements typically include previous supervisory or managerial experience in luxury hotels or high-end restaurants, strong knowledge of food and beverage service, excellent English and preferably Spanish or another European language. The successful candidate should be organised, guest-focused and confident leading a team, managing service standards, coordinating with the kitchen and front office, controlling costs and handling guest feedback. Flexibility is essential, as the role involves shifts, weekends and public holidays. Experience with hotel point-of-sale systems, training staff and maintaining hygiene and luxury-service standards would be advantageous.

About the employer

Mandarin Oriental Hotel Group is an international luxury hospitality company recognised for refined service, distinctive design and highly personalised guest experiences. Originating in Hong Kong, the group operates and manages hotels, resorts and residences across Asia, Europe, the Middle East and the Americas. Its properties are known for premium dining, wellness facilities and strong attention to local culture and detail. Mandarin Oriental Punta Negra is located in Costa d’en Blanes, Mallorca, in the Balearic Islands, and forms part of the group’s luxury resort portfolio. The property serves an international leisure clientele and places particular emphasis on discreet service, quality food and beverage operations, and memorable Mediterranean experiences. Employees can expect professional standards, multicultural teamwork and opportunities to develop within a globally recognised hotel brand.