Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Duty Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Duty Manager oversees daily hotel operations, supports front-office and guest-service teams, and acts as the senior manager on duty during assigned shifts. Candidates typically need hotel or hospitality experience, strong communication skills, sound knowledge of front-office procedures, and the ability to handle guest concerns professionally. Supervisory experience, familiarity with hotel systems, and good English skills are usually expected. The role requires flexibility for rotating shifts, weekends, and holidays. The successful candidate should remain calm under pressure, make practical decisions, coordinate effectively with other departments, uphold Crowne Plaza service standards, and ensure guest safety and satisfaction. A customer-focused attitude, leadership ability, attention to detail, and professional presentation are essential.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Crowne Plaza Hotels & Resorts
Crowne Plaza Hotels & Resorts is an upscale, full-service hotel brand within IHG Hotels & Resorts, one of the world's largest hospitality companies. The brand focuses on business and leisure travelers who value convenient locations, comfortable accommodation, productive workspaces, and welcoming service. Crowne Plaza properties commonly provide restaurants, meeting facilities, executive services, fitness amenities, and event spaces. In the Philippines, the brand serves both international visitors and local corporate, leisure, and events markets. Employees generally work in a structured, service-oriented environment with opportunities to develop skills across hotel operations. As part of IHG, Crowne Plaza benefits from international operating standards, training resources, loyalty-program support, and global career pathways. Individual responsibilities and benefits vary by property, employment contract, and local labor regulations.