Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Office Manager oversees reception, guest services, reservations coordination, check-in and check-out, cashiering, and overall lobby operations. Candidates typically need several years of hotel front-office experience, supervisory or management background, strong English communication skills, and familiarity with hotel property-management systems. The role requires leadership, sound judgment, professional presentation, and the ability to resolve guest concerns calmly. The successful candidate is expected to maintain high service standards, coach and schedule team members, monitor operational controls, support revenue objectives, and work flexible shifts, including weekends and holidays. Experience with international hotel brands and knowledge of local tourism operations are advantageous.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Holiday Inn
Holiday Inn is one of the best-known hotel brands within IHG Hotels & Resorts, a global hospitality company operating thousands of hotels across numerous countries and territories. The brand is positioned around dependable, comfortable stays for business and leisure travelers, offering practical accommodation, dining, meeting facilities, and welcoming service. Holiday Inn properties in the Philippines serve a mix of local guests, international tourists, families, and corporate travelers. Employees generally work in a structured international-hotel environment, with established service standards, training programs, and opportunities to build experience across departments or move within the wider IHG network. Specific benefits, management arrangements, and workplace culture vary by property because some hotels are operated or managed by local partners.