Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Reservations Sales Specialist
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservations Sales Specialist handles guest inquiries, room reservations, amendments, cancellations, and sales opportunities through telephone, email, and other channels. Candidates typically need strong spoken and written English, customer-service experience, computer literacy, attention to detail, and the ability to work with reservation systems. Hotel, travel, or contact-center experience is advantageous. The role requires a professional and friendly manner, accurate handling of guest information, achievement of sales and conversion targets, and effective communication with hotels and internal departments. Candidates should be flexible with shifts, including weekends and holidays, and remain calm while managing high volumes of requests.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About IHG
IHG Hotels & Resorts is a global hospitality company whose portfolio includes well-known brands such as InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, voco, Hotel Indigo, and Six Senses. The company operates and franchises hotels and resorts in many countries, serving business and leisure travelers through accommodation, dining, meetings, and loyalty services. IHG emphasizes genuine hospitality, guest satisfaction, responsible business practices, and career development for colleagues. In the Philippines, its properties and reservation operations support both domestic and international guests. Employees may work in hotels, shared-service functions, reservations, sales, finance, technology, and other corporate or operational teams. Benefits and working conditions vary by property, employment type, and location.