Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Reservations Sales Specialist (Baguio site)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservations Sales Specialist handles guest and travel-partner inquiries, creates and modifies reservations, promotes hotel rooms and services, and supports revenue targets through effective selling. Candidates typically need strong spoken and written English, customer-service and telephone skills, attention to detail, computer literacy, and the ability to work with reservation systems. Previous experience in hotel reservations, contact centers, sales, or front-office operations is advantageous. The role requires professionalism, patience, accurate record keeping, and flexibility to work rotating shifts, weekends, and holidays. The successful candidate is expected to meet service and sales standards, respond promptly, resolve booking concerns, and represent IHG positively.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About IHG
IHG Hotels & Resorts is a global hospitality company operating a broad portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, Hotel Indigo, voco, and Six Senses. Its properties serve business and leisure travelers across many countries, with operations covering accommodation, food and beverage, meetings, reservations, guest services, and loyalty programs. IHG places emphasis on thoughtful hospitality, reliable service, inclusion, responsible business practices, and opportunities for colleagues to develop their careers. In the Philippines, its hotels and support operations provide roles in reservations, front office, food and beverage, housekeeping, sales, finance, and other hospitality functions. The Baguio-based Reservations Sales Specialist position supports guests and hotel revenue by managing bookings and delivering helpful, professional service through reservation channels.