Lobby Lounge Assistant Manager - Full time

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lobby Lounge Assistant Manager supports the daily operation of the resort’s lobby lounge, ensuring polished service, guest satisfaction, and smooth coordination with the front office, food and beverage, and culinary teams. Candidates are generally expected to have hospitality or restaurant supervisory experience, strong communication and leadership skills, knowledge of service standards, and the ability to manage busy shifts professionally. Responsibilities may include coaching colleagues, scheduling and delegating work, monitoring service quality, handling guest concerns, supporting inventory and cash controls, and maintaining health, safety, and presentation standards. Flexibility to work evenings, weekends, holidays, and changing business levels is essential. A friendly, confident manner and familiarity with luxury hospitality are highly valued.

About the employer

Four Seasons Hotels and Resorts is a global luxury hospitality company known for highly personalized service, elegant properties, and strong attention to guest experience. Founded in 1961, the company operates hotels, resorts, residences, and private retreat experiences in destinations around the world. Four Seasons places significant emphasis on its employees, often describing them as the foundation of the guest experience, and provides training, career development, and opportunities for international mobility. The Hawaii operation associated with this role offers a premium resort environment with restaurants, lounges, guest activities, wellness facilities, and cultural programming. Employees typically work in a team-oriented setting where discretion, professionalism, warmth, and consistent service standards are important. Benefits may include health coverage, retirement plans, paid time off, employee accommodations or travel programs, and other property-specific perks.