Retreat Host - Casual

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Retreat Host supports guests throughout their stay at Sensei Lanai by providing warm, personalized service and helping coordinate wellness activities, dining, transportation, property information, and special requests. Requirements typically include prior luxury hospitality or guest-service experience, excellent communication skills, professional presentation, attention to detail, and the ability to work independently and as part of a team. Candidates should be comfortable working flexible shifts, including weekends and holidays, and be able to manage changing priorities in a discreet, calm manner. Knowledge of Lanai, wellness experiences, or additional languages may be beneficial. A valid driver’s license and ability to work outdoors or move around the resort may also be required.

About the employer

Sensei Lanai, A Four Seasons Resort, is a luxury wellness retreat located on the island of Lanai, Hawaii. The resort combines Four Seasons’ renowned hospitality with Sensei’s personalized approach to health, movement, nutrition, rest, and mindful living. Guests receive tailored wellness programs supported by expert practitioners, alongside upscale accommodations, dining, nature experiences, and attentive personal service. As part of the Four Seasons Hotels and Resorts portfolio, the property emphasizes exceptional guest care, cultural respect, professionalism, and employee development. Team members work in an intimate island environment where discretion, warmth, flexibility, and genuine interest in guest wellbeing are highly valued. The resort attracts travelers seeking restorative experiences and offers employees the opportunity to build luxury hospitality skills while living in one of Hawaii’s most peaceful and distinctive communities.