Lobby Lounge Host - Casual

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lobby Lounge Host welcomes guests, manages seating, answers questions, coordinates with servers and bartenders, maintains an organized reception area, and helps create a polished Four Seasons experience. Candidates should have strong communication and customer-service skills, a friendly and professional manner, reliable attendance, and the ability to remain calm during busy periods. Previous experience in luxury hospitality, restaurants, lounges, or guest services is preferred. The role requires flexibility to work evenings, weekends, holidays, and changing business levels. Professional appearance, attention to detail, teamwork, basic computer skills, and the ability to stand and walk for extended periods are expected. Casual status generally means work is scheduled according to operational needs and guest demand.

About the employer

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, and private residences in destinations around the world. The company is known for personalized service, elegant properties, high operating standards, and a strong emphasis on employee development and guest care. Four Seasons Resort Maui at Wailea is located on the island’s southwestern coast and offers beachfront accommodations, restaurants, lounges, wellness facilities, pools, and extensive recreational activities. Employees typically work in a service-focused environment where teamwork, discretion, cultural awareness, and attention to detail are highly valued. Benefits and eligibility vary by employment status and may include meals, training, staff activities, discounts, and other resort-specific support. The company generally seeks people who are warm, dependable, polished, and committed to creating memorable experiences for guests.