Communications Operator - Full time

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Communications Operator manages incoming and outgoing calls, guest requests, emergency communications, and internal messages while maintaining Four Seasons service standards. Candidates should have excellent verbal communication, a warm and professional manner, strong listening and problem-solving skills, and the ability to remain calm under pressure. Computer literacy, accurate message handling, discretion, and attention to detail are important. Previous experience in hotel communications, a switchboard, front office, customer service, or a similar hospitality environment is preferred. The role typically requires flexibility to work varied shifts, including weekends and holidays, and the ability to coordinate efficiently with multiple hotel departments.

About the employer

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, private residences, and related experiences in destinations worldwide. The company is known for highly personalized service, elegant properties, and a strong emphasis on employee development and guest satisfaction. Four Seasons Resort Maui at Wailea is a luxury oceanfront resort on Maui’s southwest coast, offering accommodations, restaurants, spa services, pools, activities, and event facilities. Its team supports an international clientele while reflecting the warmth and hospitality of Hawaii. Employment commonly includes hotel-specific benefits, professional training, staff dining or related support, and opportunities for career growth, although exact benefits and eligibility depend on the position and employment terms.