Turndown Attendant (On-Call)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Turndown Attendant prepares guest rooms and suites for the evening by refreshing beds, arranging amenities, removing trash, replenishing supplies, and ensuring rooms meet Four Seasons standards. The role may also involve responding courteously to guest requests, reporting maintenance issues, and maintaining privacy and discretion. Candidates should have strong attention to detail, a professional and friendly manner, good communication skills, and the ability to work independently. Previous housekeeping or hotel experience is helpful but may not be essential. The position requires physical stamina, including standing, walking, bending, lifting, and pushing housekeeping equipment. Flexibility to work evenings, weekends, holidays, and on-call shifts is expected.

About the employer

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating exceptional hotels, resorts, and private residences in destinations around the world. The company is known for personalized service, high-quality facilities, thoughtful guest experiences, and strong attention to detail. Four Seasons Resort Oahu at Ko Olina is located on the western coast of Oahu, offering oceanfront accommodations, restaurants, pools, wellness facilities, cultural activities, and access to beaches and outdoor recreation. Employees are generally expected to demonstrate genuine care, professionalism, teamwork, discretion, and a commitment to exceeding guest expectations. The resort provides a multicultural workplace and opportunities to build experience in luxury hospitality, while benefits and employment conditions vary according to position, eligibility, and applicable company policies.