Club Concierge Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Club Concierge Supervisor oversees daily service in the resort’s private club lounge, ensuring personalized assistance, smooth arrivals and departures, reservations, guest requests, and consistently high service standards. Candidates typically need prior luxury hotel, concierge, front-office, or guest-relations experience, strong communication skills, and the ability to lead and coach colleagues. Knowledge of Oahu attractions, dining, transportation, and cultural etiquette is valuable. The role requires professional presentation, attention to detail, discretion, computer literacy, and flexibility to work mornings, evenings, weekends, and holidays. The successful candidate is expected to anticipate guest needs, resolve concerns calmly, coordinate with other departments, and create memorable Four Seasons experiences.

About the employer

Four Seasons Hotels and Resorts is a global luxury hospitality company known for highly personalized service, elegant properties, and strong attention to detail. Founded in 1961, the company operates hotels, resorts, and residences in destinations around the world. Four Seasons emphasizes its people-first culture, professional development, teamwork, and genuine care for guests and colleagues. Four Seasons Resort Oahu at Ko Olina is located on Oahu’s western coast and offers an upscale island setting with ocean access, dining, wellness facilities, golf, and extensive recreational activities. Employees support an international luxury brand while working in a distinctive Hawaiian environment. Benefits and employment conditions vary by position and may include health coverage, retirement plans, paid time off, discounts, meals, and other resort-related privileges.