Spa Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Manager oversees daily operations of the spa, including guest services, treatment quality, staff scheduling, training, inventory, financial performance, and compliance with Four Seasons standards. Candidates should have several years of experience in spa, wellness, hospitality, or luxury resort management, strong leadership and communication skills, and knowledge of spa treatments and business operations. The role requires professionalism, discretion, attention to detail, and a genuine commitment to personalized guest service. Flexibility to work weekends, holidays, and changing schedules is expected. Experience with budgeting, retail sales, service recovery, and team development is highly valued.

About the employer

Four Seasons Hotels and Resorts is a global luxury hospitality company known for highly personalized service, elegant properties, and strong employee development. Founded in 1961, the company operates hotels, resorts, residences, and private retreats in destinations around the world. Four Seasons Resort Lanai is located on the Hawaiian island of Lanai and offers an exclusive, nature-focused experience with luxury accommodations, dining, wellness, golf, and outdoor activities. The company emphasizes its service culture, often described as treating guests and employees with equal care and respect. Team members typically receive training, opportunities for career growth, and resort-related benefits, although specific compensation and benefits vary by position and employment status.