Senior Director of Technology Innovation & Data (TID)

Role summary

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The Senior Director of Technology Innovation & Data leads technology strategy, innovation, data governance, analytics, and digital transformation for Four Seasons Lanai. Requirements typically include a bachelor’s degree or equivalent experience in information technology, computer science, data, or business; extensive leadership experience; strong knowledge of enterprise systems, cybersecurity, data platforms, AI, and technology delivery; and excellent communication skills. The successful candidate is expected to connect technology initiatives with business goals, improve guest and employee experiences, manage strategic vendors and budgets, protect sensitive information, and lead cross-functional teams. Experience in luxury hospitality, multi-property operations, or international organizations would be advantageous. The role requires strategic vision, hands-on problem solving, discretion, and the ability to work effectively in a remote island environment.

About the employer

Four Seasons Hotels and Resorts is a leading luxury hospitality company operating hotels, resorts, and private residences around the world. Founded in 1961, the company is known for highly personalized service, refined design, strong culinary programs, and an emphasis on genuine care for guests and employees. Four Seasons Lanai is located on the secluded Hawaiian island of Lanai and includes two distinctive luxury properties: Sensei Lanai, A Four Seasons Resort, and Four Seasons Resort Lanai. The company promotes a service culture built around its Golden Rule: treating others as one would wish to be treated. Employees generally work in collaborative, multicultural environments with opportunities for professional development, global mobility, and exposure to high-end hospitality operations. Technology, data, and innovation are increasingly important to the organization as it modernizes guest services, business intelligence, operational systems, and corporate decision-making.