Learning & Development Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Learning & Development Supervisor supports the planning and delivery of training programs for hotel colleagues, including orientation, service standards, compliance, leadership development, and ongoing skills improvement. The role typically requires previous experience in hotel training, human resources, or a related hospitality function, along with strong communication, presentation, organization, and coaching skills. Candidates should be confident working with colleagues at all levels, comfortable using learning systems and office software, and able to assess training needs and measure results. Experience in a luxury hotel or international resort is advantageous. The successful candidate is expected to represent Four Seasons standards, encourage a positive learning culture, maintain accurate records, and support a professional, inclusive, and service-focused workplace.

About the employer

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, and private residences in leading destinations worldwide. The company is known for personalized service, high operating standards, thoughtful design, and a strong emphasis on employee development. Four Seasons Resort Bali at Jimbaran Bay is a luxury beachfront property located on Bali’s southern coast, offering villas, restaurants, wellness facilities, event spaces, and extensive guest experiences. Its workplace culture generally focuses on genuine care, teamwork, professional growth, and consistent attention to detail. Employees may receive benefits associated with international luxury hospitality, such as meals, uniforms, training, service charge arrangements, and career opportunities, although exact benefits depend on the employment contract and local regulations.