AsstMgr-Front Office I

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager, Front Office supports the daily operation of reception, guest services, telephone services and related arrival and departure procedures. Requirements typically include previous hotel front-office or supervisory experience, strong knowledge of guest-service standards, excellent communication and organizational skills, and confidence using property-management systems. Fluency in English is essential; additional languages and hospitality training are advantageous. The successful candidate is expected to lead by example, coach colleagues, resolve guest concerns professionally, coordinate effectively with other departments, maintain accurate records and support the Front Office Manager in achieving high service, revenue and guest-satisfaction standards. Flexibility to work rotating shifts, weekends and public holidays is required.

About the employer

The House by Elegant Hotels is an adults-only, all-inclusive boutique resort on the west coast of Barbados, known for its intimate atmosphere, personalized service and beachfront setting. The property forms part of Elegant Hotels, a Caribbean hospitality group within Marriott International’s portfolio, giving guests access to Marriott Bonvoy benefits and international operating standards. The resort focuses on relaxation, attentive butler-style service, dining, beach activities and curated experiences for adult travelers. Its small-scale character requires employees to be highly guest-focused, adaptable and comfortable building genuine relationships with visitors. Team members work in a multicultural environment and support the hotel’s reputation for warm Bajan hospitality. The House is located near Holetown and other west-coast attractions, providing convenient access to restaurants, beaches, shopping and local cultural sites.