Guest Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Service Expert supports the hotel’s food and beverage operation by welcoming guests, taking or delivering orders, setting and clearing tables, assisting the kitchen, replenishing supplies, and maintaining clean, organized service areas. Candidates should have strong communication and customer-service skills, a friendly and professional manner, attention to detail, and the ability to work efficiently in a busy hotel environment. Previous restaurant or hospitality experience is helpful, although training may be provided. The role requires flexibility to work varied shifts, including evenings, weekends, and public holidays. Candidates are expected to anticipate guest needs, follow Marriott service and safety standards, work well with colleagues, and create a memorable dining experience.

About the employer

Courtyard by Marriott Bridgetown, Barbados is a contemporary hotel operated under the Courtyard by Marriott brand, part of Marriott International, one of the world’s largest hospitality companies. The property serves business and leisure travelers visiting Bridgetown and the wider island, offering guest rooms, dining, meeting facilities, and convenient access to local attractions. Courtyard hotels are designed around practical comfort, welcoming service, and reliable facilities for both short and extended stays. Marriott places strong emphasis on guest satisfaction, teamwork, professional development, inclusion, and consistent operating standards. Employees may benefit from structured training, international hospitality experience, associate travel programs, and opportunities to progress within Marriott’s global network. The Bridgetown property provides a work environment that combines international hotel standards with Barbados’ distinctive Caribbean hospitality.