Host / Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host/Hostess welcomes guests, manages the entrance and waiting list, coordinates table assignments, answers questions, and supports smooth restaurant service. Candidates should have strong customer-service and communication skills, a friendly professional manner, and the ability to remain organized during busy periods. Previous restaurant or hospitality experience is helpful but may not be essential. The role typically requires standing for extended periods, handling guest concerns calmly, working accurately with seating systems, and collaborating closely with servers, kitchen staff, and managers. Flexibility to work mornings, evenings, weekends, and holidays is expected. Knowledge of local attractions, menus, and hotel services is an advantage.

About the employer

Crescent Hotels & Resorts is a U.S.-based hospitality management company that operates and supports a broad portfolio of hotels, resorts, and conference properties. Its services commonly include hotel operations, food and beverage management, sales and marketing, revenue management, guest services, and property support. Crescent works with a range of well-known hotel brands as well as independent properties, adapting its management approach to each destination and ownership group. The company places emphasis on guest satisfaction, operational performance, employee development, and service consistency. At a Hawaii property, team members can expect a multicultural workplace, a strong focus on hospitality, and daily interaction with visitors from around the world. Specific benefits, brand affiliation, and employment terms vary by property and should be confirmed directly with the recruiting team.