Valet Services Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Valet Services Manager oversees daily valet and vehicle-operations activities, ensuring prompt, courteous service and safe handling of guest vehicles. Requirements typically include hotel or parking-services experience, supervisory or managerial background, strong communication skills, attention to detail, and the ability to work flexible shifts, including weekends and holidays. A valid driver’s license and a clean driving record are generally expected. The successful candidate will schedule and train team members, coordinate arrivals and departures, manage keys and vehicle records, resolve guest concerns, monitor service standards, and support efficient traffic flow. Candidates should be physically able to work outdoors in changing weather and remain calm, professional, and guest-focused during busy periods.

About the employer

Crescent Hotels & Resorts is a hospitality management company that operates and supports hotels, resorts, and other lodging properties across the United States and Canada. Its portfolio includes full-service, luxury, lifestyle, and select-service hotels affiliated with major international brands as well as independent properties. Crescent focuses on operational performance, guest satisfaction, associate development, and delivering strong results for hotel owners. Employees may work in guest services, food and beverage, housekeeping, engineering, sales, finance, and leadership roles. At a Hawaii property, the company’s operations are shaped by the destination’s resort environment, high service expectations, local community relationships, and seasonal travel demand. Specific benefits, compensation, and career-development opportunities vary by property, brand, and employment status.