Messenger

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Messenger supports guest services by delivering luggage, packages, messages, amenities, and other items throughout the resort. Candidates should provide friendly, professional service, communicate clearly, follow directions, and handle guest belongings carefully. The role typically requires standing and walking for extended periods, lifting and transporting luggage or supplies, working outdoors or in changing weather, and maintaining a neat appearance. Reliability, attention to detail, physical stamina, and flexibility to work weekends, holidays, and varied shifts are expected. Previous hotel, bell service, or customer-service experience is helpful but may not be required. A valid driver’s license may be preferred depending on transportation duties.

About the employer

Moana Surfrider, A Westin Resort & Spa Waikiki Beach is a historic Marriott property located on Waikiki Beach in Honolulu, Hawaii. Often called the “First Lady of Waikiki,” the resort combines Victorian architecture and longtime Hawaiian hospitality with Westin’s focus on wellness, comfort, and personalized guest service. Its facilities include guest rooms and suites, restaurants, beachfront areas, meeting spaces, and the Moana Lani Spa. As part of Marriott International, the resort offers employees access to a large global hospitality organization, structured operating standards, training opportunities, and potential career mobility across hotels and brands. Team members work in a busy, multicultural environment serving leisure travelers, business guests, and international visitors.