Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor oversees daily room and public-area cleaning, assigns work, inspects guest rooms, monitors standards, handles service concerns, and supports training and scheduling. Candidates typically need hotel housekeeping experience, supervisory ability, strong attention to detail, and clear communication skills. The role requires physical stamina, flexibility to work weekends and holidays, and the ability to stand, walk, bend, lift, and work at a steady pace. Familiarity with housekeeping systems, luxury-service standards, safety procedures, and inventory control is helpful. The successful candidate is expected to lead by example, protect guest privacy, maintain cleanliness and presentation standards, coach associates, and work collaboratively with other hotel departments.

About the employer

The Ritz-Carlton Maui, Kapalua is a luxury oceanfront resort operated under The Ritz-Carlton brand, part of Marriott International. Located on Maui’s northwest coast, the resort is known for refined guest service, spacious accommodations, restaurants, spa facilities, golf, cultural programming, and access to Kapalua’s beaches and natural landscapes. Ritz-Carlton properties emphasize personalized service, elegant presentation, discretion, and attention to detail. Employees work in a structured hospitality environment with opportunities for training, internal mobility, and Marriott associate benefits, subject to eligibility. Resort operations can be demanding because service levels must remain consistent during busy seasons, holidays, and special events. The property also places importance on Hawaiian culture, environmental awareness, and respectful engagement with the local community.