Greeter - On-Call

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Greeter - On-Call welcomes guests, manages the entrance and waiting list, confirms reservations, provides accurate information, escorts guests to tables, and supports smooth restaurant operations. Requirements typically include strong customer-service and communication skills, a professional appearance, basic computer or reservation-system ability, and the flexibility to work on-call shifts, including evenings, weekends, and holidays. Previous hospitality or restaurant experience is helpful but may not be essential. The successful candidate is expected to be friendly, attentive, dependable, calm during busy periods, and able to work effectively with hosts, servers, managers, and other departments. The role also requires standing for extended periods and maintaining Marriott and Westin service standards.

About the employer

The Westin Maui Resort & Spa Ka'anapali is a beachfront resort located on Maui's renowned Ka'anapali Beach. It operates under the Westin Hotels & Resorts brand, part of Marriott International, one of the world's largest hospitality companies. The resort offers guest rooms and suites, restaurants and bars, pools, spa and wellness facilities, meeting spaces, and activities focused on relaxation and wellbeing. Westin is known for its wellness-oriented positioning, including signature sleep, fitness, and healthy-living experiences. Employees work in a busy, multicultural resort environment serving leisure travelers, families, groups, and international visitors. Marriott generally emphasizes service excellence, teamwork, inclusion, professional development, and opportunities to move between properties or brands. Employment terms, benefits, and eligibility depend on the specific position and applicable company policies.