Casual Ulana Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Casual Ulana Hostess welcomes guests, manages seating, coordinates reservations and waitlists, and helps create a smooth dining experience at Ulana, The Ritz-Carlton Maui, Kapalua. Candidates should have strong communication and customer-service skills, a warm and professional manner, good organization, and the ability to remain calm in a busy resort restaurant. Previous restaurant, hostess, or hotel experience is helpful but may not be essential. The role requires flexibility to work varying shifts, including mornings, evenings, weekends, and holidays. Candidates must be able to stand and walk for extended periods, work effectively with the restaurant team, maintain a polished appearance, and follow Marriott and Ritz-Carlton service standards.

About the employer

The Ritz-Carlton Maui, Kapalua is a luxury oceanfront resort operated by Marriott International on Maui’s northwest coast. Set among former pineapple fields, beaches, cultural landmarks, and protected natural areas, the resort provides high-end accommodations, dining, spa services, golf, and extensive guest activities. The Ritz-Carlton brand is known for personalized service, elegant surroundings, and detailed attention to guest needs. Employees typically work in a multicultural hospitality environment with opportunities to develop careers across front office, food and beverage, housekeeping, events, recreation, and management. Marriott colleagues may also have access to training, travel-related employee benefits, and internal career mobility, subject to eligibility and company policy. The resort places importance on respectful service, teamwork, Hawaiian cultural awareness, and creating memorable experiences for guests.