Pool Utility

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Pool Utility team member helps maintain a clean, safe, and welcoming pool and beach environment for guests at The Ritz-Carlton Maui, Kapalua. Responsibilities typically include setting up and storing pool furniture, distributing towels and amenities, removing rubbish, cleaning surrounding areas, monitoring supplies, and assisting guests courteously. Candidates should be physically fit, comfortable working outdoors in sun and changing weather, and able to stand, walk, lift, and move equipment for extended periods. Strong customer-service skills, reliability, attention to detail, and a professional appearance are expected. Previous hotel, pool, beach, or resort experience is helpful but may not be required. Flexible availability, including weekends and holidays, is generally expected.

About the employer

The Ritz-Carlton Maui, Kapalua is a luxury beachfront resort on the northwest coast of Maui, Hawaii, operated by Marriott International under The Ritz-Carlton brand. The resort is known for refined guest service, spacious accommodations, ocean views, cultural programming, multiple dining venues, spa facilities, golf, and access to Kapalua’s beaches and natural landscapes. Its service culture emphasizes genuine hospitality, attention to detail, respect for local Hawaiian traditions, and creating personalized guest experiences. Employees may work in a highly professional resort environment with opportunities for training, internal mobility, and Marriott-related benefits, depending on the position and eligibility. Daily work can be rewarding but physically demanding, particularly in outdoor roles, where employees must manage heat, humidity, wind, and busy seasonal periods while maintaining luxury service standards.