Overnight Service Express Utility

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Overnight Service Express Utility supports the overnight hotel operation by delivering guest requests, amenities, food and beverage orders, and other items to guest rooms and public areas. The role may also involve setting up or clearing service areas, handling equipment, maintaining cleanliness, and assisting the Service Express team with telephone and guest-service requests. Candidates should be dependable, courteous, physically able to stand and walk for extended periods, and comfortable lifting and transporting supplies. Previous hotel, room service, housekeeping, or customer-service experience is helpful, along with basic communication skills and attention to detail. The successful candidate is expected to work overnight, weekends, and holidays, follow safety and sanitation standards, protect guest privacy, and provide prompt, professional service.

About the employer

The Westin Maui Resort & Spa Ka'anapali is a beachfront resort on Maui’s famous Ka'anapali Beach and operates under Marriott International’s Westin brand. Westin hotels focus on wellbeing, restorative stays, thoughtful service, and experiences designed to help guests feel their best while traveling. The resort offers guest accommodations, restaurants, pools, spa facilities, fitness amenities, meeting spaces, and access to one of Maui’s most popular coastal areas. As part of Marriott, employees generally work within an international hospitality organization that emphasizes service standards, professional development, and guest satisfaction. Working at the Westin Maui can provide experience in a large, resort-based environment, although schedules may be busy and include nights, weekends, and holidays. Benefits and employee rates may be available depending on employment status and current company policies.