Bell Desk Dispatcher

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Bell Desk Dispatcher coordinates luggage assistance, guest transportation, bell staff assignments, package handling, and other arrival and departure services. Candidates should have strong communication, organization, and multitasking skills, along with a courteous and service-focused attitude. Hospitality or front-desk experience is helpful, as is familiarity with hotel systems, radios, phones, and basic computer applications. The role requires professional presentation, accurate recordkeeping, teamwork, and the ability to remain calm during busy periods. Flexibility to work weekends, holidays, early mornings, evenings, and physically active shifts is expected. Candidates must be able to lift or move luggage safely and provide efficient, personalized service consistent with Westin and Marriott standards.

About the employer

The Westin Maui Resort & Spa Ka'anapali is a beachfront resort on Maui's famous Ka'anapali Beach, operated under Marriott International's Westin Hotels & Resorts brand. The property caters to leisure travelers, families, groups, and wellness-minded guests, offering oceanfront accommodations, pools, dining, spa services, fitness facilities, and access to Maui attractions. Westin's service philosophy emphasizes well-being, thoughtful hospitality, and helping guests feel refreshed during their stay. Employees work in a multicultural, high-volume resort environment where teamwork, attention to detail, and genuine aloha spirit are important. Marriott International provides structured training, employee benefits, and potential career mobility across its global hotel portfolio, while resort roles often involve direct guest interaction and changing operational demands.