Gatehouse Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Gatehouse Attendant welcomes arriving guests, monitors access to the property, verifies vehicles or reservations, provides directions, manages entry procedures, and supports a safe, orderly arrival experience. The role requires strong customer-service and communication skills, professional presentation, attention to detail, basic computer ability, and the confidence to work independently. Candidates should be comfortable standing or working outdoors for extended periods, handling changing weather conditions, and remaining calm when addressing access or parking concerns. Previous experience in hotel operations, security, parking, or guest services is helpful. A valid driver’s license may be required, and flexible availability for weekends, holidays, early mornings, or late evenings is expected.

About the employer

Residence Inn by Marriott Maui Wailea is an extended-stay hotel located in the Wailea resort area on Maui, Hawaii. It is part of Marriott International, one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous brands and countries. Residence Inn properties are designed for longer stays and typically offer spacious suites, kitchen facilities, breakfast, fitness amenities, and services that help guests feel at home. The Maui Wailea property serves leisure travelers, families, business guests, and visitors enjoying the island’s beaches, golf, dining, and outdoor activities. Employees work in a guest-focused environment that emphasizes hospitality, professionalism, teamwork, safety, and Marriott’s service standards.