Bellman

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Bellman welcomes guests, assists with luggage, provides directions and resort information, arranges transportation, and supports an efficient arrival and departure experience. Requirements typically include excellent guest-service and communication skills, a professional appearance, reliable attendance, and the ability to stand, walk, lift, and transport luggage safely. A valid driver’s license may be required, depending on transportation duties. Candidates are expected to be courteous, knowledgeable about the resort and Maui, responsive to guest requests, and able to work flexible shifts, including weekends and holidays. Previous hotel, bell, valet, or customer-service experience is helpful but may not be essential.

About the employer

Sheraton Maui Resort & Spa is a beachfront resort located at the historic western end of Ka’anapali Beach on Maui, Hawaii. It is part of Sheraton Hotels & Resorts, a global hospitality brand within Marriott International. The resort offers guest rooms and suites, restaurants, pools, meeting facilities, cultural activities, and spa services, with views of the Pacific Ocean and nearby islands. Its location is known for sunset views, snorkeling, whale watching in season, and the nightly cliff-diving ceremony at Puʻu Kekaʻa, or Black Rock. Employees work in a guest-focused environment serving visitors from around the world. As a Marriott-managed property, the resort generally emphasizes hospitality standards, teamwork, safety, professional development, and opportunities to use Marriott employee travel benefits, subject to eligibility and company policy.