Assistant Director of Housekeeping

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Director of Housekeeping supports the leadership and daily operation of the housekeeping department at The Ritz-Carlton Oahu, Turtle Bay. Responsibilities typically include supervising room and public-area cleanliness, coordinating inspections, managing staffing and schedules, controlling departmental supplies, responding to guest concerns, and ensuring compliance with Ritz-Carlton standards and health and safety requirements. Candidates are expected to have hotel housekeeping leadership experience, strong organizational and communication skills, attention to detail, sound knowledge of service standards, and the ability to coach and motivate a diverse team. Flexibility to work weekends, holidays, and varying shifts is essential. Experience with luxury resorts and hotel property-management systems is highly desirable.

About the employer

The Ritz-Carlton Oahu, Turtle Bay is a luxury resort associated with Marriott International’s Ritz-Carlton brand, known for highly personalized service, elegant accommodations, and exceptional attention to detail. Located on Oahu’s North Shore, the resort offers guests access to beaches, golf, wellness facilities, dining, outdoor activities, and the distinctive natural and cultural character of the area. Ritz-Carlton properties place strong emphasis on service excellence, employee development, professional presentation, and creating memorable guest experiences. Team members generally work in a structured, upscale hospitality environment with opportunities for training, internal mobility, and Marriott employee benefits. Resort operations can be busy and seasonal, so successful employees are adaptable, team-oriented, and comfortable maintaining consistently high standards in a demanding guest-service setting.