Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Client Ops Associate I - Billing Operations
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
This role supports billing operations by reviewing invoices, validating account and transaction details, resolving discrepancies, processing adjustments, and maintaining accurate records. Candidates are generally expected to have a bachelor’s degree or equivalent experience, strong attention to detail, basic knowledge of billing or financial operations, and confidence using Microsoft Excel and other business systems. Clear written and verbal communication, sound judgment, organization, and the ability to meet deadlines are important. The successful candidate should work well in a team, follow control procedures, protect confidential information, and identify opportunities to improve operational processes. Previous experience in banking, finance, shared services, accounts receivable, or customer operations is advantageous.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Work permit route: the bank must post the job for Filipinos first, then file the permit and the 9(g) visa; senior and specialist posts are the realistic ones.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: Graduate analyst roles are the hardest case: a permit is issued only if no Filipino is competent, able and willing to do the job (Labor Code, article 40).
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for Banking jobs in the Philippines, varies by employer. Checked November 2026.
| Housing | Senior expat packages often add a housing allowance; local-hire contracts do not |
|---|---|
| Relocation | Employer files the permit and visa; fees are agreed in the contract; moving help for senior hires only |
| Flights | Yearly home flight in some senior expat packages; none for local hires |
| Contract | Regular after at most 6 months' probation (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays and 8 special days in 2026 (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35%; 13th month tax-free to PHP 90,000 |
| Health cover | PhilHealth is deducted from pay and matched by the employer (by law); a company health plan is the office norm |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About JP Morgan Chase
JPMorgan Chase & Co. is a leading global financial services firm headquartered in the United States. It provides services across consumer and community banking, commercial banking, investment banking, asset management, payments, and securities. The company serves individuals, businesses, institutions, and governments through a large international workforce and extensive technology infrastructure. Its Philippine operations support global banking, finance, risk, technology, customer service, and business-process activities, with major hubs in Metro Manila. Employees typically work in structured, regulated environments where accuracy, data protection, teamwork, and continuous improvement are important. JPMorgan Chase is known for formal training, internal mobility, employee benefits, and opportunities to work with international teams, although roles may involve shifting schedules to support overseas markets.