Assistant Room Division Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Room Division Manager supports the Rooms Division Manager in overseeing front office, guest services, housekeeping and related room operations. Requirements typically include several years of experience in hotel rooms operations, preferably in a luxury or international resort, strong knowledge of front-office and housekeeping procedures, excellent English communication, leadership ability and familiarity with hotel property-management systems. The successful candidate is expected to maintain high guest-service standards, coordinate departments, monitor occupancy and room readiness, handle guest concerns, coach employees and support budgeting, scheduling and quality-control activities. Flexibility, cultural awareness, commercial understanding and the ability to work shifts, weekends and public holidays are important.

About the employer

InterContinental Hotels & Resorts is IHG Hotels & Resorts’ luxury hospitality brand, operating distinctive properties in major cities and resort destinations worldwide. The brand focuses on refined accommodation, attentive personal service, local cultural connection and memorable guest experiences. InterContinental Bali Resort is a large beachfront luxury resort in Jimbaran, offering guest rooms, villas, restaurants, wellness facilities, meeting spaces and extensive leisure amenities. As part of IHG, the resort benefits from international operating standards, structured training, global career opportunities and the IHG One Rewards loyalty programme. Its teams serve a diverse international clientele and work in a multicultural environment, with strong emphasis on hospitality excellence, responsible operations, guest satisfaction and employee development.