Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Floor Supervisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Floor Supervisor is responsible for overseeing housekeeping operations on an assigned hotel floor, ensuring guest rooms and public areas meet Mandarin Oriental’s luxury standards. Requirements typically include previous experience in hotel housekeeping, ideally in a supervisory or five-star environment, strong attention to detail, good organisation and the ability to lead a team. Candidates should be confident checking rooms, coordinating assignments, monitoring cleanliness and handling guest requests professionally. Flexibility is essential, as the role may involve shifts, weekends and public holidays. A positive attitude, excellent communication skills and the right to work in the United Kingdom are expected.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.
Official source: GOV.UK: Skilled Worker visa. Checked November 2026.
What the job usually comes with in the UK
Usual for the UK, varies by employer. Checked November 2026.
| Housing | Live-in common in rural hotels |
|---|---|
| Meals | Staff meals common |
| Flights | No |
| Service charge | 100% of tips and service charges to staff (by law) |
| Contract | Permanent or seasonal |
| Leave | 28 days |
| Income tax | About 14% in all at GBP 25,000 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Mandarin Oriental Hyde Park
Mandarin Oriental Hotel Group is an international luxury hospitality company known for highly personalised service, elegant properties and strong attention to detail. Its portfolio includes award-winning hotels, resorts and residences across Asia, Europe, the Middle East and the Americas. Mandarin Oriental Hyde Park, London is one of the group’s flagship properties, located beside Hyde Park in Knightsbridge. The hotel combines historic British character with contemporary luxury and offers accommodation, fine dining, spa facilities and premium guest services. Employees are expected to deliver thoughtful, discreet and culturally aware service while maintaining high operational standards. The group also promotes professional development, team collaboration and responsible hospitality. Working at the London property can provide valuable experience in luxury hotel operations and access to an internationally recognised hospitality brand.