Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Reservations Executive
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservations Executive manages hotel room reservations, enquiries, amendments and cancellations while delivering polished, personalised service. Candidates should have experience in hotel reservations, front office or a related customer-service environment, along with strong communication, organisation and computer skills. Familiarity with hotel booking systems, distribution channels and revenue principles is advantageous. Fluency in English is essential, and additional languages are helpful. The successful candidate is expected to handle telephone and online enquiries accurately, maximise room revenue, maintain detailed records, coordinate with operational departments and respond calmly during busy periods. A professional appearance, attention to detail, commercial awareness and a genuine interest in luxury hospitality are important.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.
Official source: GOV.UK: Skilled Worker visa. Checked November 2026.
What the job usually comes with in the UK
Usual for the UK, varies by employer. Checked November 2026.
| Housing | Live-in common in rural hotels |
|---|---|
| Meals | Staff meals common |
| Flights | No |
| Service charge | 100% of tips and service charges to staff (by law) |
| Contract | Permanent or seasonal |
| Leave | 28 days |
| Income tax | About 14% in all at GBP 25,000 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Mandarin Oriental Hyde Park
Mandarin Oriental Hyde Park, London is a luxury five-star hotel overlooking Hyde Park and Knightsbridge. It is part of Mandarin Oriental Hotel Group, an international hospitality brand recognised for refined service, distinctive design and a strong focus on personalised guest experiences. The London property offers elegant accommodation, fine dining, spa and wellness facilities, and premium event spaces. Its location places guests close to leading department stores, cultural attractions and London’s business districts. Employees work in a high-service environment where discretion, teamwork, cultural awareness and attention to detail are highly valued. The hotel typically provides structured training, opportunities for professional development and the chance to build experience within a respected global luxury-hospitality organisation.