Waiter/Waitress

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress is responsible for delivering polished, attentive service in the hotel’s restaurants and bars. Typical duties include welcoming guests, explaining menus, taking accurate orders, serving food and beverages, processing payments, maintaining service areas, and coordinating with the kitchen. Candidates should have previous experience in a quality hotel or restaurant, strong communication and interpersonal skills, a professional appearance, and good knowledge of food, wine, and service standards. English is generally required; Spanish and other languages are advantageous. The role requires flexibility for shifts, weekends, and public holidays, along with reliability, teamwork, attention to detail, and a genuine commitment to exceeding guest expectations.

About the employer

Mandarin Oriental Hotel Group is an international luxury hospitality company known for elegant hotels, resorts, and exceptional guest service. The group operates properties in leading destinations across Asia, Europe, the Middle East, and the Americas, combining local character with Mandarin Oriental’s refined standards. Mandarin Oriental Punta Negra is a luxury resort in Costa d’en Blanes, Mallorca, set beside the Mediterranean and surrounded by landscaped grounds. The property is known for its tranquil setting, sophisticated accommodation, restaurants, leisure facilities, and highly personalized service. Employees work in a multicultural environment where professionalism, discretion, teamwork, and attention to detail are highly valued. The company also places emphasis on colleague development, wellbeing, and creating memorable experiences for guests.