Host/Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host/Hostess welcomes guests, manages restaurant reservations, coordinates seating, answers telephone and guest enquiries, and helps create a polished first impression. Candidates should have previous experience in a hotel or upscale restaurant, excellent communication and customer-service skills, a professional appearance, and strong attention to detail. Fluency in English is generally expected; Spanish and other languages are advantageous. The role requires flexibility to work shifts, weekends and public holidays, along with the ability to remain organised during busy service periods. The successful candidate is expected to represent Mandarin Oriental’s high service standards, work cooperatively with the restaurant team, and handle guests courteously and efficiently.

About the employer

Mandarin Oriental Hotel Group is an international luxury hospitality company recognised for refined service, distinctive design and personalised guest experiences. Originating in Asia, the group operates hotels, resorts and residences across Europe, Asia, the Middle East and the Americas. Its properties typically combine high-end accommodation with acclaimed restaurants, wellness facilities and strong local character. Mandarin Oriental Punta Negra is located in Costa d’en Blanes, Mallorca, overlooking the Mediterranean and close to Puerto Portals. The group places strong emphasis on genuine hospitality, cultural awareness, discretion and attention to detail. Employees can benefit from working in a premium international environment, with opportunities to develop their skills across hotel operations and the wider Mandarin Oriental network.