Restaurants, Bars & Experiences Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Restaurants, Bars & Experiences Supervisor oversees daily operations across the hotel’s restaurants, bars and guest experiences, ensuring warm, efficient and consistent service. Candidates should have previous supervisory experience in luxury hospitality, strong knowledge of food and beverage operations, excellent communication skills and a good understanding of guest service standards. Fluency in English is generally expected; Spanish and other languages are valuable. The role requires leadership, organisation, attention to detail and the flexibility to work shifts, weekends and public holidays. The successful candidate will coach the team, coordinate service, resolve guest concerns, support revenue goals and help create memorable experiences in line with Mandarin Oriental standards.

About the employer

Mandarin Oriental Hotel Group is an international luxury hospitality company known for highly personalised service, elegant properties and strong attention to detail. Its portfolio includes city hotels, beach resorts and residences across Europe, Asia, the Middle East and the Americas. Mandarin Oriental Punta Negra is located in Costa d’en Blanes, Mallorca, in the Balearic Islands. The property is associated with an exclusive coastal setting, refined dining, wellness and high-end guest experiences. Team members are expected to deliver the group’s distinctive service culture while working closely across departments. The company typically offers opportunities for professional development, multicultural teamwork and exposure to luxury hotel operations. Employment conditions, benefits and seasonality can vary by position and local contract terms.