Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor oversees daily room and public-area cleaning, assigns duties, checks quality, manages supplies, and supports a consistently high guest experience. Candidates are generally expected to have previous housekeeping experience in a luxury hotel, with supervisory or team-lead experience preferred. Strong organization, attention to detail, professional communication, and the ability to train and motivate staff are important. English and Spanish are typically valuable in Mallorca, while knowledge of another language is an advantage. The role requires flexibility for weekends, public holidays, and changing seasonal demands, along with a practical understanding of hygiene, safety, and hotel operating standards.

About the employer

Mandarin Oriental Hotel Group is an internationally recognized luxury hospitality company operating distinctive hotels, resorts, and residences in major destinations worldwide. The group is known for refined service, elegant design, personalized guest experiences, and strong attention to local culture. Mandarin Oriental Punta Negra is located in Costa d’en Blanes, Mallorca, overlooking the Mediterranean and close to Puerto Portals and Palma. The property offers a tranquil resort setting and is associated with high-end accommodation, dining, wellness, and leisure services. Employees are expected to deliver discreet, thoughtful service while maintaining the group’s demanding standards for quality, presentation, teamwork, and guest care. The hotel’s seasonal environment can provide valuable experience for professionals pursuing careers in luxury resorts and international hospitality.