Luggage Porter

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Luggage Porter welcomes guests, handles luggage during arrival and departure, escorts visitors to their rooms, and supports the front office with transportation, deliveries, and guest requests. Candidates should have a professional appearance, courteous manner, good communication skills, and previous experience in a luxury hotel or guest-service environment. A valid driving licence, physical ability to lift and move luggage, and flexibility to work shifts, weekends, and holidays are likely expected. English and Spanish are important; additional languages are advantageous. The successful candidate should be attentive, discreet, reliable, and committed to Mandarin Oriental’s high standards of personalised service.

About the employer

Mandarin Oriental Hotel Group is an international luxury hospitality company known for refined service, distinctive design, and personalised guest experiences. The group operates prestigious hotels, resorts, and residences across Asia, Europe, the Middle East, and the Americas. Mandarin Oriental Punta Negra is a luxury seaside resort in Costa d’en Blanes, Mallorca, positioned near Puerto Portals and Palma. The property is associated with an exclusive coastal setting, high-end accommodation, restaurants, wellness facilities, and attentive concierge-style service. Employees are expected to demonstrate warmth, discretion, cultural awareness, and strong attention to detail. Working for the group can provide exposure to international guests, structured luxury-hotel standards, training opportunities, and career development across the wider Mandarin Oriental network.