Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Assistant Front Office Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Assistant Front Office Manager supports the Front Office Manager in running daily guest services, reception, concierge, telephone, and arrival and departure operations. Candidates should have several years of hotel front-office experience, supervisory experience, strong English communication skills, and familiarity with hotel property-management systems. Experience in an international resort and knowledge of additional languages are advantageous. The role requires leadership, problem-solving ability, professional presentation, and a genuine commitment to guest satisfaction. The successful candidate is expected to coach colleagues, maintain service standards, handle guest concerns efficiently, coordinate with other departments, monitor operational procedures, and support smooth front-office performance during busy periods.
Can I work in Koh Samui?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Non-B visa and an online work permit; employers need 4 Thai staff per foreigner.
Watch for: Massage, beauty and guiding jobs are reserved for Thais.
Official source: Board of Investment One Stop Service: visas and work permits. Checked October 2026.
What the job usually comes with in Koh Samui
Usual for Koh Samui, varies by employer. Checked October 2026.
| Housing | Dorms at some resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared evenly; 5-star high season THB 30,000 to 40,000 a month, about half in low season |
| Contract | 1 to 2 years; probation often 119 days |
| Leave | 6 days |
| Income tax | 0% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Koh Samui
Who can work there by passport, what a job usually includes, and island life.
About Sheraton Samui Resort
Sheraton Samui Resort is an upscale beachfront resort on Koh Samui, Thailand, operating under the Sheraton Hotels & Resorts brand of Marriott International. The property serves leisure travelers, families, groups, and international guests, offering accommodation, restaurants and bars, pools, wellness facilities, event areas, and guest services. Sheraton is known for creating welcoming social spaces and dependable full-service hospitality, while Marriott provides global operational standards, training opportunities, and employee benefits that can vary by property. At a resort such as Sheraton Samui, the Front Office team works closely with housekeeping, food and beverage, engineering, reservations, and guest-relations colleagues to deliver a smooth stay. The Assistant Front Office Manager therefore plays an important leadership role in maintaining service quality and supporting the resort’s day-to-day guest experience.